Return and refund policy

Luxury Makeup PK is a trusted beauty guide that connects you with 100% authentic, high-end makeup and skincare products from Canada to you doorstep.

Affiliate Purchases

  • When you purchase through our affiliate links (e.g., directly on an official brand’s website), all payments, deliveries, returns, and refunds are managed by that brand or authorized retailer.
  • Luxury Makeup PK is not responsible for processing refunds or cancellations on affiliate orders. Please refer to the official brand/store’s return & cancellation policy for details.

Handpicked Direct Purchases

For products sold and shipped directly by Luxury Makeup PK:

Order Cancellation:

  • Orders may be cancelled within 120 hours of purchase if they have not yet been shipped.
  • Once shipped, cancellations are not possible.

Refunds & Returns:

  • Due to the nature of makeup and skincare (hygiene & safety reasons), opened or used products cannot be returned or refunded.
  • Once an order has been shipped, no refunds, returns, or replacements will be offered. We encourage customers to review their orders carefully before completing the purchase.
  • Customers must notify us within 48 hours of receiving the order with photos as proof.

Non-Refundable Items:

  • Products on sale/discount.
  • Products shipped, opened, tested, or used.

3. Contact Us

For refund or cancellation requests related to direct Luxury Makeup PK orders within 120 hours of placing an order , please contact us at: info@luxurymakeuppk.com


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